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Discussion topic: Subtitles on recorded Al Jazeera programmes.

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This message was authored by: RegBurns

Subtitles on recorded Al Jazeera programmes.

I like to record Al Jazeera programmes on my SKY box. They always used to have subtitles, that has stopped. 
when I watch a live programme, the subtitles are there, and the same for YouTube. 
Bizarrely, I can start to watch a live programme, such as Bottom Line, and the subtitles are there, then later, when I watch a recording, they are missing. 
I know I have the YouTube and Al Jazeera apps, but would prefer the recorded programmes. 

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This message was authored by: SuperMatt

Re: Subtitles on recorded Al Jazeera programmes.

Posted by a Sky employee

Hello, @RegBurns. I'll send you an invite to a private chat shortly and we can help you get this looked into for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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