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Discussion topic: Subscription finish time

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This message was authored by Blue10 This message was authored by: Blue10

Subscription finish time

I have taken out a months subscription todayfor sky sports finishing on 3/1/25. The final of the darts finishes on the 3/1/25 and I have been told my subscription will finish at midnight on the 3/1. Is this true? Because the agent I spoke to told me this but she didn't sound too sure. I have asked for email confirmation but she didn't seem too sure about that either 

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This message was authored by nigea99 This message was authored by: nigea99

Re: Subscription finish time

Posted by a Superuser, not a Sky employee. Find out more

@Blue10 wrote:

I have taken out a months subscription todayfor sky sports finishing on 3/1/25. The final of the darts finishes on the 3/1/25 and I have been told my subscription will finish at midnight on the 3/1. Is this true? Because the agent I spoke to told me this but she didn't sound too sure. I have asked for email confirmation but she didn't seem too sure about that either 


hi @Blue10 

 

You can't take out Sports for just a month as such.

 

you can take it out on a month's rolling contract which you can cancel but this requires 31 days notice - so for a single month you need to cancel immediately.

 

I think you need to call SKY to see if they have applied a cancelation or whether you need to give notice now.

This message was authored by Laing1 This message was authored by: Laing1

Re: Subscription finish time

Posted by a Superuser, not a Sky employee. Find out more

@Blue10 wrote:

I have taken out a months subscription todayfor sky sports finishing on 3/1/25. The final of the darts finishes on the 3/1/25 and I have been told my subscription will finish at midnight on the 3/1. Is this true? Because the agent I spoke to told me this but she didn't sound too sure. I have asked for email confirmation but she didn't seem too sure about that either 


@Blue10 you should of received an e-mail confirming any changes you made.

I don't know if the Sky sports rolling contract works the same as TNT sports through Sky as I took out TNT sports out on 31/10/2024  and told them I only wanted it for 1 month and they ended it from 31 days of me taking it out so last day i could view was 30/11/2024  but i got an e-mail confirming this 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
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Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
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