@GillyGreen wrote:
For the last week, Ive had problems connecting to my sky q mini box. Each time, I needed to take the card out of the main box and reinsert it. Yesterday there was an additional issue with the main box. I resolved this by going to channel 106 and repairing the card from settings. This morning, the mini box said there was a subscription error again. This time, I was able to take out, wipe, and reinsert the card to resolve. Do I need a new card?
How annoying!
There is a list here of Sky Q error messages: https://www.sky.com/help/articles/sky-q-subscription-error-messages
It might be worth just double checking that Multiscreen is showing correctly on your account in MySky.
Otherwise, first starting point is always a main box power cycle - unplug at the mains for a good 5 - 10 minutes, it cures many ills.
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