Stuck in a loop

[Simon150]

I have recently moved home, I booked an engineer thinking we could put up a satellite dish but we can't as it's a flat. I've been told that I need to wait until the engineer calls and then cancel his visit (this will be on the 10th October) all I want to do is stop the engineer now and go onto sky stream, which I can use without a dish. I can't get through to anyone, I can't talk to anyone. Any suggestions. Perhaps it's best to cancel everything? 

[Daniel0210]

@Simon150 

Have you checked with neighbours as to whether the flats are connected to a communal dish and if so is it compatible with Sky Q? 

[MightyQuinn]

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@Simon150 wrote:

Perhaps it's best to cancel everything? 

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Hi @Simon150   I am afraid that to do that you will still be in the same boat, you still need to contact Sky.