Stuck in 1 of 2 software up

[DeanBedford]

How do I get my sky q box out of software update 1 of 2 if I turn it off and restart it still goes into update

[oldfella]

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@DeanBedford wrote:

How do I get my sky q box out of software update 1 of 2 if I turn it off and restart it still goes into update

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Hi @DeanBedford 

Work through the following link.  It refers to stuck update 1 of 2
https://www.sky.com/help/articles/sky-q-box-wont-turn-on