Stuck forwarding a programme

[WillGev]

Hello, 

whenever I try to forward a recording the bar at the bottom jumps backwards and forwards then when I try to press play it doesn't play. It will then forward through the whole programme, I can't back out to the menu and try restart it. Only way to stop it is by resetting the box. Even after restarting it, the issue still happens

[Mr+Flibbles+86]

Hi there @WillGev , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147