08 May 2023 11:07 AM
As above, I don't want to be charged
08 May 2023 11:09 AM
Posted by a Superuser, not a Sky employee. Find out more@Billybob987 If you are asked to return Sky equipment then all the information you need is in this link
https://www.sky.com/help/articles/return-or-recycle-sky-equipment
If you are using the Royal Mail print at home option they send you an acknowledgement email almost immediately telling you the next step is to print the label BUT there is no link or attachment to print the label, this is sent in a separate email, in my case it went into my junk file.
REMEMBER KEEP your proof of posting.
08 May 2023 11:11 AM
I haven't revived either email
08 May 2023 11:12 AM
Sorry, I meant I haven't received both emails
08 May 2023 11:22 AM
Thanks sorted now
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