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Discussion topic: Staying on yellow

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This message was authored by skelly12 This message was authored by: skelly12

Staying on yellow

Sky box light staying on yellow after pressing house 

 


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This message was authored by oldfella This message was authored by: oldfella Answer

Re: Staying on yellow

Posted by a Superuser, not a Sky employee. Find out more

@skelly12 wrote:

Sky box light staying on yellow after pressing house 

 


Hi @skelly12 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

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This message was authored by oldfella This message was authored by: oldfella Answer

Re: Staying on yellow

Posted by a Superuser, not a Sky employee. Find out more

@skelly12 wrote:

Sky box light staying on yellow after pressing house 

 


Hi @skelly12 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

skelly12
Topic Author
This message was authored by skelly12 This message was authored by: skelly12

Re: Staying on yellow

All Sorted thank you 🤩 

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