Sound issues

[Darren127]

When watching tv the sound knocks off for about 2-3 seconds then comes back then it happens every 5 minutes or so

[Addie15]

Hi there, @Darren127. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147