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Discussion topic: Sound drop out for second every 30 secs

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This message was authored by: Steve1938

Sound drop out for second every 30 secs

As per title, sound drops out. No pattern. Sony TV, don't know model. No sound bar or external speakers. Superfast plus broadband. Happens on all platforms.

 

Don't want to start playing with engineers setting etc

 

Any advice? Has the recent outage been an issue? Only happened recently.

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This message was authored by: Chodley

Re: Sound drop out for second every 30 secs

Posted by a Superuser, not a Sky employee. Find out more

Internet outage not relevant

 

most likely dodgy hdmi cable

 

what audio output setting?

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This message was authored by: Steve1938

Re: Sound drop out for second every 30 secs

Normal? Not Dolby digi, no speakers attached.

This message was authored by: Chodley

Re: Sound drop out for second every 30 secs

Posted by a Superuser, not a Sky employee. Find out more

Most TVs can handle DD. Worth a try just to see what happens.

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This message was authored by: Steve1938

Re: Sound drop out for second every 30 secs

Chodley, Tried this but no luck. There does appear to be an issue with my Broadband so waiting for Openreach to get in touch. Glitch also on the mini box upstairs although a bit less? Who know? Thx anyway. 

This message was authored by: Chodley

Re: Sound drop out for second every 30 secs

Posted by a Superuser, not a Sky employee. Find out more

Potentially a networking issue could make the Q processor get overloaded but I'd be very surprised if there's any link there.

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This message was authored by: Steve1938

Re: Sound drop out for second every 30 secs

Pattern is it Drops at 1 & 2 minute intervals alternately on pretty much all platforms?

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This message was authored by: Steve1938

Re: Sound drop out for second every 30 secs

Changed hdmi cable & still there. Normal & Dolby. Changed on & off a few times & nothing.

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