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Discussion topic: Sorry app is unavailable ?

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This message was authored by: Hannah2580xx

Sorry app is unavailable ?

So every app is saying sorry app is unavailable right now please try again later.. I have checked my internet connection, this is fine. I have checked the service checker, all fine. I have checked the app service checked, all reportedly fine. I have tried resetting the box.. any ideas on how to fix this? 

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This message was authored by: Laing1

Re: Sorry app is unavailable ?

Posted by a Superuser, not a Sky employee. Find out more

@Hannah2580xx wrote:

So every app is saying sorry app is unavailable right now please try again later.. I have checked my internet connection, this is fine. I have checked the service checker, all fine. I have checked the app service checked, all reportedly fine. I have tried resetting the box.. any ideas on how to fix this? 


@Hannah2580xx you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

this can take up to 24 hours 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
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