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Discussion topic: Something went wrong. Please try again later
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This message was authored by: Supermoto
Message posted on 19 Feb 2024 09:14 AM
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Something went wrong. Please try again later
I have both Disney+
and Prime. They were working faultlessly, but now I can log into the apps but it will
not play anything. Just a constant message of something went wrong.
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This message was authored by: lettice
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 19 Feb 2024 09:23 AM
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Re: Something went wrong. Please try again later
Try restarting your Sky Q box
- Press Standby on your Sky Q remote, then switch off or unplug at the mains and wait for the lights on your Sky Q box to turn off.
- Keep off power for at least 30 seconds.
- Plug in and switch your Sky Q box back on at the mains.
- Wait for the on-screen instructions to disappear then press Home on your Sky Q remote.
Some features may take up to 5 minutes to return.
If that does not do the trick, have a read through of this help article;
Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Supermoto
Message posted on 19 Feb 2024 09:24 AM
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Re: Something went wrong. Please try again later
Now I have no apps
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