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Discussion topic: Something went wrong. Please try again later
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This message was authored by: Supermoto
Message posted on 19 Feb 2024 09:14 AM
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Something went wrong. Please try again later
I have both Disney+
and Prime. They were working faultlessly, but now I can log into the apps but it will
not play anything. Just a constant message of something went wrong.
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This message was authored by: lettice
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 19 Feb 2024 09:23 AM
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Re: Something went wrong. Please try again later
Try restarting your Sky Q box
- Press Standby on your Sky Q remote, then switch off or unplug at the mains and wait for the lights on your Sky Q box to turn off.
- Keep off power for at least 30 seconds.
- Plug in and switch your Sky Q box back on at the mains.
- Wait for the on-screen instructions to disappear then press Home on your Sky Q remote.
Some features may take up to 5 minutes to return.
If that does not do the trick, have a read through of this help article;
Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Supermoto
Message posted on 19 Feb 2024 09:24 AM
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Re: Something went wrong. Please try again later
Now I have no apps
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