08 May 2023 05:30 PM
Can't down load anything with skyQ.
08 May 2023 05:48 PM
Posted by a Superuser, not a Sky employee. Find out more
@Ydnam wrote:
Can't down load anything with skyQ.
@Ydnam what is happening when youtry ? what error messages are you getting ?
if you are a new customer
Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to download the programme in HD
The default download setting is HD so try changing the format to download in SD
you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.
09 May 2023 08:45 AM
Posted by a Superuser, not a Sky employee. Find out more
@Ydnam wrote:
Can't down load anything with skyQ.
Hi @Ydnam Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?
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