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Discussion topic: Slow or no downloading error 9999 on Paramount Plus app

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This message was authored by Blackie27 This message was authored by: Blackie27

Slow or no downloading error 9999 on Paramount Plus app

Paramount plus programmes are downloading very slowly or not downloading at all with error message code 9999.

 

I have no issues with other apps. My sky box is directly connected by Ethernet cable to the  router. The router is working fine. The internet connection is working fine.

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This message was authored by Stephen+Mourton This message was authored by: Stephen+Mourton

Re: Slow or no downloading error 9999 on Paramount Plus app

Previous requests on this forum for that error code have suggested rebooting your box, (turn off power for a few minutes then back on following on screen instructions) then go onto the Paramount plus app and watch anything it will allow and then pause it for a few minutes. This apparently resets the app and hopefully it will work.  I hope that helps.

Blackie27
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This message was authored by Blackie27 This message was authored by: Blackie27

Re: Slow or no downloading error 9999 on Paramount Plus app

Thank you. It worked. 

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