Discussion topic: Slot time
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Message posted on 14 Jan 2026 01:07 PM
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Slot time
The engineer hasn't arrived my slot was 8am to 1pm today
It's to connect Q box up for sky tv etc
Not had confirmation of any delays ?
Please let me know whats happening
Thanks c west
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Message posted on 14 Jan 2026 01:20 PM
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Re: Slot time
As we are customers here we can not tell you when they will turn up. As it has only just gone 1pm then you need to give them more time as it is possible a previous job has taken longer than originally planned.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 14 Jan 2026 01:22 PM
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Re: Slot time
Apparently customers who book an engineer for their Sky Q equipment should now receive a tracking link on the day of the planned visit. This will show when the engineer is expected to arrive.
Unfortunately some jobs take longer than expected and then impact appointments for later in the day.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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