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Discussion topic: Skycard

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This message was authored by: LauraTraynor

Skycard

Hello, 

I sent my faulty sky q box back today and forgot to take my sky card out of it can I get a replacement please

 

 

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This message was authored by: Daniel0210

Re: Skycard

Posted by a Superuser, not a Sky employee. Find out more

@LauraTraynor 

A common mistake seen on here but you'll need to call Sky to arrange a replacement card. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: LauraTraynor

Re: Skycard

Do u have a number? 
I can't find any that get me through please

This message was authored by: Daniel0210

Re: Skycard

Posted by a Superuser, not a Sky employee. Find out more

@LauraTraynor 
To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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