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Discussion topic: Skybox over heating

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This message was authored by: SJE1

Message posted on ‎12 Aug 2023 08:42 AM

Skybox over heating

Sky Box extremely hot and I am concerned it will catch fire.

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Avatar for Quoman7
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This message was authored by: Quoman7

Message posted on ‎12 Aug 2023 08:58 AM

Re: Skybox over heating

Posted by a Superuser, not a Sky employee. Find out more
@SJE1 wrote:

Sky Box extremely hot and I am concerned it will catch fire.

Hi @SJE1 SKY Q boxes are designed to let heat dissipate from the inside through the case, however the case should not be too hot that you cannot place your hand on it?

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Message posted on ‎12 Aug 2023 09:08 AM

Re: Skybox over heating

Posted by a Superuser, not a Sky employee. Find out more

@SJE1  Is the box getting plenty of ventilation?  It needs  good air flow around it and not the be sat in an enclosed space/cupboard or on top of other appliances that give off heat such as a hifi unit, TV etc.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
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