Discussion topic: SkyQ apps keep freezing
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Message posted on ‎17 Feb 2025 09:55 AM
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SkyQ apps keep freezing
Skyq apps, particularly ITVX, keep switching off during programs. 10 minutes in, screen goes blank and have to press the TV button and start again...
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Message posted on ‎17 Feb 2025 05:01 PM
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Re: SkyQ apps keep freezing
@SAC1969 wrote:
Skyq apps, particularly ITVX, keep switching off during programs. 10 minutes in, screen goes blank and have to press the TV button and start again...
@SAC1969 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
or
if that doesnt work
you could try refreshing the apps in the engineers menu
To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu
scroll down to apps > refresh
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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