@Donna240 wrote:
I can't get sky Atlantic it's saying I need to press red button to upgrade I'm already paying for it
@Donna240 Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to watch/download the programme in HD try finding the SD version of the channel
or
The default download setting is HD so try changing the format to download in SD
you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
