0

Discussion topic: Sky

Reply
This message was authored by: Jacqui2

Sky

SKY Q box pixelating on the Movie channels only - 1TB box no issues on any other channels.. no pixelating when films downloading , or on sky go.. Ideas/Help please ?

Reply

All Replies

This message was authored by: oldfella

Re: Sky

Posted by a Superuser, not a Sky employee. Find out more

@Jacqui2 wrote:

SKY Q box pixelating on the Movie channels only - 1TB box no issues on any other channels.. no pixelating when films downloading , or on sky go.. Ideas/Help please ?


Hi @Jacqui2 

Could be a slight misalignment of your Satellite dish.

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q.

Reply