Sky

[Jacqui2]

SKY Q box pixelating on the Movie channels only - 1TB box no issues on any other channels.. no pixelating when films downloading , or on sky go.. Ideas/Help please ?

[oldfella]

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@Jacqui2 wrote:

SKY Q box pixelating on the Movie channels only - 1TB box no issues on any other channels.. no pixelating when films downloading , or on sky go.. Ideas/Help please ?

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Hi @Jacqui2 

Could be a slight misalignment of your Satellite dish.

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q.