@monsieur1806 wrote:
Trying to watch the live cricket on sky sports but volume constantly cutting out, picture freezing...done all recommended steps but still the same.
broadband is fast (Ethernet cable).
any tips?
hi @monsieur1806
Unless you are watching the sport via the SKY Sports app (or Discovery+) then the signal comes via Satellite, not broadband
Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system
