Sky sent me a box to return stuff. But it won't all fit. Box says place sky device power supply . I

[DebIanAnnMar]

I have a sky q a sky broadband hub and remote and cables. The q box does not fit, so do I keep it?

[Daniel0210]

@DebIanAnnMar 

If you've cancelled Sky Broadband and Sky Q that could be the Broadband hub packaging as the notice period is 14 days. Sky Q boxes should follow after 31 days notice. 

[Daniel0210]

@DebIanAnnMar 

Furthermore, you can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised. Also, if you use Royal Mail’s collect from home service, keep a record of the tracking number.

[TimmyBGood]

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@DebIanAnnMar wrote:

so do I keep it?

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If you do you'll be charged the non-return fee.