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Discussion topic: Sky’s mini connectivity issues

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This message was authored by: GeorgeFyffe

Message posted on ‎25 Oct 2024 10:36 AM

Sky’s mini connectivity issues

My Sky q mini box continually drops out saying I can't watch tv as the mini box has lost connectivity to the main box. It is now virtually unusable. Can you send an engineer to fix the problem 

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎25 Oct 2024 11:18 AM

Re: Sky’s mini connectivity issues

Posted by a Superuser, not a Sky employee. Find out more
@GeorgeFyffe wrote:

Can you send an engineer to fix the problem 

If you log the issue with Sky they'll typically despatch a Q wireless booster to try before any potential installer visit.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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