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Discussion topic: Sky returns

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This message was authored by HarryClark This message was authored by: HarryClark

Sky returns

I was told by Billy from sky to get a returns label from the post office. Went to the post office 

and was asked for a QR code which I didn't have,how can I get one?

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HarryClark
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This message was authored by HarryClark This message was authored by: HarryClark

Re: Sky returns

No not atall helpful please how do I get a qr code for the return of the equipment.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky returns

Posted by a Superuser, not a Sky employee. Find out more

@HarryClark 

Your post, and follow up reply are unclear. If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [14 days for Broadband] [31 days for Sky Q].

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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