Discussion topic: Sky returns

This message was authored by HarryClark This message was authored by: HarryClark

Sky returns

I was told by Billy from sky to get a returns label from the post office. Went to the post office 

and was asked for a QR code which I didn't have,how can I get one?


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Topic Author
This message was authored by HarryClark This message was authored by: HarryClark

Re: Sky returns

No not atall helpful please how do I get a qr code for the return of the equipment.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky returns

Posted by a Superuser, not a Sky employee. Find out more


Your post, and follow up reply are unclear. If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [14 days for Broadband] [31 days for Sky Q].

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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