Sky remote stopped working

[Vic5]

My sky remote has stopped working, I've turned the box off at the wall and turned it back on. Ive changed the batteries.I've been pressing 7 and 9 at the same time but the led light hasnt flashed once ? What can I try now please?

[Daniel0210]

@Vic5 
If you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement if your remote is definitely broken or faulty (this is not available for ROI customers).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.

[Vic5]

Thank you @Daniel0210 I'll try this 

[gmcshowa22]

The mini box is will not start up no power

At all

[gmcshowa22]

Can you send me out a new mini box

Please thank you gmcclarence 

[Invisiblename]

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@gmcshowa22 wrote:

Can you send me out a new mini box

Please thank you gmcclarence 

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You're not talking to Sky - we are all customers.  Also, what relevance has your issue with original post about a remote not working?