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Discussion topic: Sky remote not working

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Allie10
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This message was authored by Allie10 This message was authored by: Allie10

Sky remote not working

‎12 Mar 2025 09:43 AM

Sky remote not working this morning. New set so no battery issues - new sky box just fitted less than week ago. Tried 7&9 but no message on screen

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MightyQuinn
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Superuser
This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Sky remote not working

‎12 Mar 2025 01:11 PM

Posted by a Superuser, not a Sky employee. Find out more
@Allie10 wrote:

Sky remote not working this morning. New set so no battery issues - new sky box just fitted less than week ago. Tried 7&9 but no message on screen

Hi @Allie10   You will not get a message on screen by holding down 7 & 9, all that does is reset the remote. Use 1 & 3 until the instructions appear on screen.

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