Sky remote locking up

[Lyndy+Lou+36]

My Sky remote locks up after switching from Apps to Home, I have tried repairing but the only way to get back is to restart my Sky  box.

Remote works fine for any other navigation.

[Tom-W19]

Hi @Lyndy+Lou+36 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147