Sky remote control

[Mary-Ellen1]

Hi I'm pressing the power on on my Sky remote but it's not coming on. Batteries changed

[oldfella]

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@Mary-Ellen1 wrote:
Hi I'm pressing the power on on my Sky remote but it's not coming on. Batteries changed

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Hi @Mary-Ellen1 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.