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Discussion topic: Sky q

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Avatar for Louise.
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This message was authored by: Louise.

Message posted on ‎04 Jul 2024 08:00 PM

Sky q

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎04 Jul 2024 08:06 PM

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@Louise. 

 

Follow the steps below

 

https://www.sky.com/help/articles/q-recording-light-continuously-illuminated

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: Daniel0210

Message posted on ‎04 Jul 2024 08:07 PM

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@Louise. 

Have you a question to go with the image. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Anonymous User
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This message was authored by: Anonymous

Message posted on ‎05 Jul 2024 08:36 AM

Re: Sky q

If the 4 green lights above the Q box is the internet router sitting on top I'd recommend separating them. They both get warm/hot and you're just going to have issues sooner or later.

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This message was authored by: TimmyBGood

Message posted on ‎05 Jul 2024 11:00 AM

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more
@Anonymous wrote:

If the 4 green lights above the Q box is the internet router sitting on top I'd recommend separating them. 

It's an unfortunate design failure of the Q hardware family that the boxes positively invite this arrangement, which is a really bad idea.

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