13 Jul 2023 09:09 AM
I have sky q and it's not connecting to the internet
13 Jul 2023 09:17 AM
Posted by a Superuser, not a Sky employee. Find out more
@Destiny2007 wrote:
I have sky q and it's not connecting to the internet
Hi @Destiny2007 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?
13 Jul 2023 09:58 AM
Posted by a Superuser, not a Sky employee. Find out moreTry running through the set up steps:
Setting up Sky Q | Sky Help | Sky.com
It's possible the network settings are somehow incorrect.
15 Jul 2023 09:28 PM
My Wi-Fi keep dropping and switching off on my phone and sky q it's got all 4 green lights but keeps disconnecting from everything or running really slow
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