@Kazzyb wrote:
My bill is paid and up to date . My box says you don't subscribe , to upgrade information view in full screen . I can't do anything as it's frozen . Have done the usual check connections , unplug and restart , re set and nothing
Hi @Kazzyb
Is your Q box on with green led?
If not try pressing the standby button on the front of the Q box (the Amber led)
If this brings the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
