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Discussion topic: Sky q

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This message was authored by: Chelsea++l+w

Message posted on ‎15 Mar 2023 10:20 AM

Sky q

I have to give my q box back as I am downgrading do they send me out a new sky box as I have to give mine back?

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎15 Mar 2023 10:22 AM

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@Chelsea++l+w 

What are you being requested to return? What are you downgrading (I presume Multiscreen)? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Chelsea++l+w

Message posted on ‎16 Mar 2023 08:31 AM

Re: Sky q

I'm downgrading from sky q to basic sky and broadband. But I havnt heard if the are sending me another sky box.

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Message posted on ‎16 Mar 2023 08:32 AM - last edited: ‎16 Mar 2023 08:34 AM

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

What is basic Sky? Never heard of it.

 

If you mean Sky essentials that's just a subscription change. It's still Sky Q and still keep and use the same box.

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Message posted on ‎16 Mar 2023 01:19 PM

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more
@Chelsea++l+w wrote:

I'm downgrading from sky q to basic sky and broadband. But I havnt heard if the are sending me another sky box.

@Chelsea++l+w I'm guessing you mean Sky Essentials in whch case you should keep the same Q box but Sky change what you can watch on it. 


I may be a Sky Superuser but I am still just a Sky customer

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