Discussion topic: Sky q

This message was authored by: Chelsea++l+w · ‎15 Mar 2023

I have to give my q box back as I am downgrading do they send me out a new sky box as I have to give mine back?

This message was authored by: Daniel0210 · ‎15 Mar 2023

What are you being requested to return? What are you downgrading (I presume Multiscreen)?

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Chelsea++l+w · ‎16 Mar 2023

I'm downgrading from sky q to basic sky and broadband. But I havnt heard if the are sending me another sky box.

This message was authored by: Chodley · ‎16 Mar 2023

What is basic Sky? Never heard of it.

If you mean Sky essentials that's just a subscription change. It's still Sky Q and still keep and use the same box.

This message was authored by: Laing1 · ‎16 Mar 2023

@Chelsea++l+w wrote:

I'm downgrading from sky q to basic sky and broadband. But I havnt heard if the are sending me another sky box.

@Chelsea++l+w I'm guessing you mean Sky Essentials in whch case you should keep the same Q box but Sky change what you can watch on it.

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: Sky q

Sky q

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