@Marc90
As you mention you have a Sky Q box I'll move your post from Sky+ to the appropriate board.
What's happening? Are you seeing any error messages.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
