Discussion topic: Sky q replacement box needs rebooting every day

This message was authored by: Jjpt · ‎18 Aug 2023

@QSky why does my new sky q box need rebooting every day? I have tried a settings reboot tonight and a few hours after that can't see bbc1, itv or any movie channels.

This message was authored by: Daniel0210 · ‎19 Aug 2023

@Jjpt

Are you seeing any error messages displayed on your screen?

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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Jjpt · ‎19 Aug 2023

No messages, just a blue screen on certain channels. Had a replacement box last Thursday after hard disk error. Every day the box has failed on new recordings saying "power cut" and won't let me delete the partially recorded and delete from catchup, have to reboot to do anything. After 9 reboots it's getting a bit ridiculous.

Discussion topic: Sky q replacement box needs rebooting every day

Sky q replacement box needs rebooting every day

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