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Discussion topic: Sky q remote

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Avatar for Lawz
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This message was authored by: Lawz

Message posted on ‎23 Jul 2024 09:35 PM

Sky q remote

My sky q remote stopped working which I reported through the automated chat function, they have sent me a new one which has now arrived do you get charged for this ?
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Avatar for oldfella
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This message was authored by: oldfella

Message posted on ‎23 Jul 2024 09:42 PM

Re: Sky q remote

Posted by a Superuser, not a Sky employee. Find out more
@Lawz wrote:
My sky q remote stopped working which I reported through the automated chat function, they have sent me a new one which has now arrived do you get charged for this ?

Hi @Lawz 

No you will not be charged

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This message was authored by: Laing1

Message posted on ‎23 Jul 2024 09:44 PM

Re: Sky q remote

Posted by a Superuser, not a Sky employee. Find out more
@Lawz wrote:
My sky q remote stopped working which I reported through the automated chat function, they have sent me a new one which has now arrived do you get charged for this ?

@Lawz no you won't be charged for it 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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