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Discussion topic: Sky q mini freezing

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This message was authored by demanding123 This message was authored by: demanding123

Sky q mini freezing

Our sky q mini in the bedroom has suddenly started freezing  it will be okay for a minute thenfreeze again(think old days when the weather was bad!) I've rebooted both main box, and Mini also reset sky broadband and still same issue, other mini boxes in house okay. 
Any help would be appreciated! 

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Sky q mini freezing

Posted by a Superuser, not a Sky employee. Find out more

@demanding123 wrote:

Our sky q mini in the bedroom has suddenly started freezing  it will be okay for a minute thenfreeze again(think old days when the weather was bad!) I've rebooted both main box, and Mini also reset sky broadband and still same issue, other mini boxes in house okay. 
Any help would be appreciated! 


Hi @demanding123 in the following order:-

Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with any Mini boxes?

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