Sky q mini box

[lennon2015]

Sky q mini Box keeps freezing and turning off, saying no signal, I’ve done all the turning on and off, settings , reboots, but it’s not helping , this is going on over a month now, despite talking to sky customer service who resolved it for a day

[Tom-W19]

Hi @lennon2015 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147