Sky q mini box

[Paula19672]

My sky q mini box in bedroom keeps turning off

I've turned the power off and reset it but it keeps turning off after a while

[oldfella]

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@Paula19672 wrote:

My sky q mini box in bedroom keeps turning off

I've turned the power off and reset it but it keeps turning off after a while

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Hi @Paula19672 

If you have settings set to ECO or ACTIVE standby Q boxes will go into standby after a period of inactivity.

https://www.sky.com/help/articles/using-the-standby-settings