Sky q mini box staying red. Tired resetting and turning off. No change.

[Megtron123]

Mini box staying red despite resetting

[oldfella]

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@Megtron123 wrote:

Mini box staying red despite resetting

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Hi @Megtron123 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the Q box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box  and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.