Sky q mini box. Turns on but doesn’t show a picture

[Lee62]

Sky q mini box turns on, does the start up sequence then say once screen goes blank press home button. You press it the green light comes on but the screen stays blank

[Tom-W19]

Hi @Lee62 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.