@D125155w wrote:
Unable to start q box
no green light on box
turned it off on the wall same thing everytime
Did you leave it unplugged for a good 10 minutes to clear any residual power?
Once you do plug it back in, leave it for a while and then see what the Service Checker says in MySky. It will be the quickest way to escalate to Sky if it detects an issue, but the box needs to be plugged in for a while first.
See this video: Get help from Sky
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