Discussion topic: Sky q box not working
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Message posted on 20 Sep 2023 09:58 AM
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Sky q box not working
My sky q box is super dark and anything inc people is dark red impossible to watch and my mini box will not connect
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All Replies
Message posted on 20 Sep 2023 10:20 AM
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Re: Sky q box not working
@Dave1275 wrote:
My sky q box is super dark and anything inc people is dark red impossible to watch and my mini box will not connect
Hi @Dave1275
Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.
Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.
Resetting the settings will also reset:
Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.
Message posted on 20 Sep 2023 10:33 AM
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Re: Sky q box not working
Switch it all off and pull and replug the hdmi cable then turn it all back on
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