Sky q box keeps turning its self off

[Diane+haywood]

My sky q box keeps turning it self off when watch tv 

[Tom-W19]

Hi Diane+haywood

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you Diane+haywood. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Chiquitta01]

Sky box keeps swiching its self off  has soon as you swich it on.