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Discussion topic: Sky q box faulty

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This message was authored by: bob+dyke

Message posted on ‎10 Nov 2023 09:23 AM

Sky q box faulty

Our sky q box is showing no satellite signal when you turn it on 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎10 Nov 2023 09:34 AM - last edited: ‎10 Nov 2023 09:34 AM

Re: Sky q box faulty

Posted by a Superuser, not a Sky employee. Find out more

You'll need to contact Sky to arrange an engineer - more likely the dish rather than the box.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎10 Nov 2023 09:55 AM

Re: Sky q box faulty

Posted by a Superuser, not a Sky employee. Find out more
@bob+dyke wrote:

Our sky q box is showing no satellite signal when you turn it on 

Hi @bob+dyke 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q.

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