Sky q box does not reset

[HalcyonDays]

My Sky q box does not reset tried  turning off at main connection leaving 5 minutes the plugging back in again  It.Did start once the switched off again after 30 minutes No message apperas on the screen which remains blue cannot get any picture. TV does work on Anteena so it is not the TV

[oldfella]

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@HalcyonDays wrote:

My Sky q box does not reset tried  turning off at main connection leaving 5 minutes the plugging back in again  It.Did start once the switched off again after 30 minutes No message apperas on the screen which remains blue cannot get any picture. TV does work on Anteena so it is not the TV

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Hi @HalcyonDays 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

[HalcyonDays]

Grren light is showing on front of Sky q box

[HalcyonDays]

SStartup for 5 minutes then Blue screen appears no picure with green light stillshowing omn Sky Q Box What should I do