@Marinabuckner You posted in the send thanks to Sky board which isn't for raising issues with Sky equipment or services, if you could advise what your have an issue with the post can be moved to the relevant board so that help can be provided.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
