Discussion topic: Sky mini boxes returned
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Message posted on 21 Apr 2025 11:05 AM
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Sky mini boxes returned
I keep getting texts to say that I need to return my mini boxes actually I returned them on 27 march and they were delivered on 31 march I have a tracking number
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Message posted on 21 Apr 2025 11:11 AM
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Re: Sky mini boxes returned
@Vsolanki
Sky use Unipart to deal with returns and they are taking a number of weeks to process equipment at their warehouse.
With or without proof of posting we can maybe get you some help from Skys Messaging Team. Let us know in this thread if you want to do that.
Please don’t try to post an image of the Royal Mail tracking or postal receipt as Sky don’t like them on the forum.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging. DMs are switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 21 Apr 2025 12:19 PM
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Re: Sky mini boxes returned
Hi I would like some help from sky messaging team please
Message posted on 21 Apr 2025 01:04 PM
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Re: Sky mini boxes returned
Done. Look out for a blue & red chat bubble when they trigger an interactive chat.
Message posted on 21 Apr 2025 01:14 PM
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Re: Sky mini boxes returned
Thanks for escalating this. We’ve sent @Vsolanki an invite to chat.
Please be aware conversations automatically close if there is no response within 48 hours.
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