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Discussion topic: Sky mini box needs reconnecting to sky q every day

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This message was authored by Wetherbygolfer This message was authored by: Wetherbygolfer

Sky mini box needs reconnecting to sky q every day

My sky mini box keep disconnected from the main box each day once the tv / box have been turned off.  When I reconnect the connection seems fine...until the following day again...don't think it's a wifi strength issue but could be wrong !  We have Vodafone full fibre pro. Thanks 

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Sky mini box needs reconnecting to sky q every day

Posted by a Superuser, not a Sky employee. Find out more

@Wetherbygolfer wrote:

My sky mini box keep disconnected from the main box each day once the tv / box have been turned off.  When I reconnect the connection seems fine...until the following day again...don't think it's a wifi strength issue but could be wrong !  We have Vodafone full fibre pro. Thanks 


Hi @Wetherbygolfer Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with the Mini box?

Make sure that your SKYQ equipment is left on standby and not turned off when not in use.

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