01 Jan 2025 10:44 PM
My sky mini box keep disconnected from the main box each day once the tv / box have been turned off. When I reconnect the connection seems fine...until the following day again...don't think it's a wifi strength issue but could be wrong ! We have Vodafone full fibre pro. Thanks
02 Jan 2025 08:11 AM
Posted by a Superuser, not a Sky employee. Find out more
@Wetherbygolfer wrote:
My sky mini box keep disconnected from the main box each day once the tv / box have been turned off. When I reconnect the connection seems fine...until the following day again...don't think it's a wifi strength issue but could be wrong ! We have Vodafone full fibre pro. Thanks
Hi @Wetherbygolfer Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with the Mini box?
Make sure that your SKYQ equipment is left on standby and not turned off when not in use.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion