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Discussion topic: Sky mini box has permanent red light

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This message was authored by Dev+jheeta This message was authored by: Dev+jheeta

Sky mini box has permanent red light

My sky mini box is stuck on the red light. Not turning on at all. Followed all the steps. Remote flashes when you press ?

switched the box off and on. Switched off for 20 mins and still nothing. Switched off and pressed home keys for 20 secs just after. Nothing still

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky mini box has permanent red light

Posted by a Superuser, not a Sky employee. Find out more

@Dev+jheeta wrote:

My sky mini box is stuck on the red light. Not turning on at all. Followed all the steps. Remote flashes when you press ?

switched the box off and on. Switched off for 20 mins and still nothing. Switched off and pressed home keys for 20 secs just after. Nothing still


Hi @Dev+jheeta 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

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