Sky mini box freezing

[debsnlee]

Both my sky mini boxes are freezing and pausing, I've followed the workaround and apparently I have the sky q booster already but its getting worse. It also keeps losing connectivity which is really annoying? Any suggestions before I contact Sky 

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147